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Install guide · Mac

PumpDash for Macon Apple silicon.

Install PumpDash on an M-series Mac running macOS 13.3 or later, sign in once, and keep it on a small display or in any window.

Apple silicon Macs

PumpDash for Mac

macOS 13.3 or later, Apple silicon · Free

Beta

The Mac version isn't released yet. This button will link to it as soon as it is.

Email buttons open your email app. You can also write to hopes@hopestinkery.com.

Before you install, make sure the pump uploads to Tandem Source and, ideally, that Sugarmate is linked. See steps 1 and 2 of the install guide.

* Tandem, Tandem Mobi and Tandem Source are trademarks of Tandem Diabetes Care, Inc. PumpDash is not affiliated with or endorsed by Tandem Diabetes Care.

1

Get PumpDash for Mac

Use the button at the top of this page once the Mac version is out, and install it like any other Mac app.

PumpDash needs a Mac with Apple silicon (M1 or later) and macOS 13.3 or later.

2

Open PumpDash and sign in

Open PumpDash from your Applications folder or Launchpad. The setup wizard opens the first time.

  • Sign in with your Tandem Source email and password, the same login you use at source.tandemdiabetes.com.
  • Your sign-in is checked as you enter it and saved in the macOS Keychain, so you stay signed in.
  • It's the only account PumpDash needs: glucose and pump data both come from Tandem Source.
PumpDash setup wizard: Connect Tandem Source, asking for the same email and password as source.tandemdiabetes.com
3

Put it on your bar display

PumpDash opens at 1280 × 400, the size of a small bar display. Prefer a regular window? Skip this step; it resizes down to 800 × 300.

  • Connect the display. In System Settings > Displays, make sure it's used as an extended display, not a mirror.
  • Move the pointer to the top edge of PumpDash to show its title bar, then drag the window onto the bar display.
  • Select Maximize in the title bar so it fills the display.
PumpDash desktop in the OLED theme at 1280×400: glucose 132 mg/dL and steady, a 24-hour chart with events and basal, Sleep mode on, and pump status along the bottom
The dashboard at its full 1280 × 400 size.
4

Make it yours

  • Pick a theme from the menu at the top right: Midnight, OLED, Light, Slate, Glass or Retro Terminal.
  • Choose 3, 6, 12 or 24 hours above the chart. PumpDash remembers your choice.
  • Select the expand button for Glance mode, a large view you can read from across the room. Click anywhere or press Esc to go back.
  • Open Settings (the gear) to choose which events show on the chart and how site age is shown.

Good to know

Check the connection

Settings > Connection health shows when PumpDash last heard from Tandem Source and how old its data is.

Sign out

Settings > Disconnect signs you out and removes your saved login from the Keychain.

Troubleshooting

If something looks off

Opening PumpDash again doesn't open a second window.

That's on purpose. PumpDash runs once, and opening it again brings the existing window to the front.

Sign-in says my login is wrong.

Use the email and password that work at source.tandemdiabetes.com. If they work there but not in PumpDash, email us.

Glucose and pump data only update about once an hour.

Link Sugarmate by Tandem to Tandem Source on the pump user's phone, as in step 2 of the main install guide. The pump then uploads about every 5 minutes, and PumpDash picks up the faster rhythm on its own.

More answers on the support page.

Not a medical device.

PumpDash is not a medical device. Information it displays may be delayed, incomplete, estimated or unavailable. Never use it to calculate insulin doses or make treatment decisions; rely on your pump, CGM, meter, the official manufacturer apps and your healthcare team.

Not affiliated with or endorsed by Tandem Diabetes Care.

PumpDash is an independent app made by Hopes Tinkery LLC. It is not affiliated with, endorsed by, sponsored by or approved by Tandem Diabetes Care, Inc.

Ready when you are.

Stuck on a step? Email us and a real person will help.